If we can’t deliver as agreed, you get your money back — it’s that simple.
Your satisfaction is protected. We offer refunds in the situations below, assessed fairly and promptly.
When you’re eligible
- We’re unable to assign a suitable writer to your order
- The paper is delivered late and the delay caused you a loss (per our On-Time policy)
- Verified plagiarism is found in the delivered work
- The final paper does not meet the instructions and cannot be fixed through revision
- You accidentally placed a duplicate order
How refunds work
- Submit your request to our support team with your order details
- We review the order against your original instructions
- Approved refunds are processed back to your original payment method
Questions? Our team is available 24/7 to help.