Prompt:
After launching a new web platform on the market for beta testing, your company has received multiple complaints regarding the functionalities of the product that were centralized in the table below.
Instructions:
You were tasked to prepare a Pareto chart and prioritize the complaints. Which are the ones that you suggest being handled first? Explain your proposal in a few sentences. How does your result align with the Pareto rule, which states that 80% of the problems are caused by 20% of the causes? Therefore, 20% effort, 80% benefits will be reached. Your answer should be limited to 100-300 words.
|
Type of complaint |
No. of complaints |
|
More than 30 sec to launch |
113 |
|
· Not optimized for all browsers |
137 |
|
Some links included in the pages are not functioning |
208 |
|
The integrated payment system displays errors |
35 |
|
Written code appears on some of the pages |
118 |
|
· Not responsive (display not customized for different devices) |
50 |
|
One menu button is not active (nothing happens when clicked) |
237 |
|
· The platform is difficult to navigate (information not found easily) |
82 |
|
The colour combination is tiresome for the eye |
10 |
|
· The contact form is not working (when submitted, nothing happens) |
59 |
· In the Assignment dropbox, please attach your paper as a file, do not copy & paste.