18 Jun Describe and clarify the purpose, tone, formatting, and audience of an email
For this assessment, you will again use all four learning outcomes introduced in the course to write an email to your department. These learning outcomes you have used thus far and will be needed to complete this assessment include problem solving, innovative thinking, information and digital literacy, and communications. The email you will provide to your department summarizes the final decision regarding your suggested innovation. An email is a form of correspondence that should be concise and contain only pertinent information. Your audience for this assessment is your department. While there were many conversations to reach this decision, this audience just needs a high-level overview of the final decision. The tone of your email should be positive and apply the concept of goodwill: “Goodwill is the value of doing things that create mutual admiration and respect” (Smith-Worthington & Jefferson, 2019, p. 123).
There are two parts to this assessment:
Part 1: Email Purpose. In Part 1, you will explain how these elements look and feel when they are included in an email:
What is the tone and formatting of an email?
For what type of audiences are emails appropriate?
What kind of planning would you do when crafting an email?
How do you address the audience in an email?
What is the proper length of an email?
Part 2: Email Recommendation. In Part 2, you will create an email that you could send to the department to summarize the final decision regarding your suggested innovation.
Smith-Worthington, D., & Jefferson, S. (2019). Technical writing for success (4th ed.). Cengage.
Review this to help you complete Part 1: Email Purpose.
Smith-Worthington, D., & Jefferson, S. (2019). Technical writing for success (4th ed.). Cengage. Available in the courseroom via the VitalSource Bookshelf link.
Chapter 5, “Correspondence,” pages 118–153.
Review these resources to help you complete Part 2: Email Recommendation.
The Writing Process—Prewriting, Drafting, Peer Review, Revising, and Proofreading.
These resources may be even more important as you work to effectively get your message across while working within the constraints of an email.
Use Email Correspondence Template [DOCX] to complete this assessment. Incorporate readings, library research, and credible online resources to support your writing.
Follow these steps to complete Part 1 and Part 2.
Part 1: Email Purpose
Complete the following:
Step 1: Describe the intention, purpose, tone, and formatting of an email.
Step 2: Describe the audience of an email.
Part 2: Email Recommendation
Complete the following:
Step 3: Summarize the final decision about the innovation.
Step 4: Provide a brief overview of the risks and benefits assessed.
Step 5: Provide a brief overview of the criteria that supported the decision making.
Step 6: Explain why the decision is the best decision for the department.
Save your email in an accessible format and submit it. Your assessment should also meet the following requirements:
Written communication: Written communication should be free of errors that detract from the overall message.
Formatting: Part 1 is formatted as a professional document. Part 2 (the actual email) is organized and formatted in a way that enhances comprehension and keeps the reader interested.
References: Any references used should be clearly cited and credited on a citation page. Add your references to the Reference page.
Part 1: One page.
Part 2: 1–2 paragraphs.
By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and scoring guide criteria:
Competency 3: Develop business and technical writing documents that convey essential information.
Explain why the decision is the best decision for the department.
Competency 4: Design and format documents to convey clear intent and concise information.
Summarize the final decision about the innovation.
Provide a brief overview of risks and benefits assessed.
Provide a brief overview of the criteria that supported the decision making.
Competency 5: Produce text with minimal grammar, usage, spelling, and mechanical errors.
Produce text with minimal grammar, usage, spelling, and mechanical errors.
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