No matter how well you plan, things can go wrong. Power outages, extreme weather, family emergencies, internet service disruptions, and computer malfunctions can happen at the most inconvenient times. Use this worksheet to gather information to create a plan for unusual or emergency circumstances that you can print or access offline.
First things first!
You will need this information if you need to use a different computer or if you need to contact your Instructor or advisor.
1. Your advisor
( This is your academic advisor who will work with you throughout your academic career.)
In your myWalden Student Portal, find the Meet Your Advisor tile, which contains this information.
Name:
Email:
Phone:
Hours: Advisors hold hours between 7 a.m. and 7 p.m. CST, Monday–Friday.
( Tip: The general line is 1-800-925-3368, but your portal will show the direct line to your specific advisor.)
2. Your Instructor ( Remember to update this section as you start a new course.)
Go to the Instructor’s Corner in your class to find this information.
Name:
Email:
Phone:
Office hours, if posted:
Time zone, if posted:
( Tip: Check the spelling of the Instructor’s name in the email address. A typo in an email address means the email won’t go through.)
3. myWalden Student Portal
Find the website address you use to access your online courses.
myWalden Student Portal address (this is the web address of your student portal, not your Walden email):
( Tip: Y ou may want to keep your login information available as well, but for security reasons, DO NOT write it here. Keep this information in a separate, safe place.)
4. What is Walden University’s main website address?
Walden University website:
Walden Services
Next, let’s talk about Walden services! Walden has many wonderful services to help students with almost every need.
In the classroom’s Homepage, look through each link provided in the Quick Access menu:
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When you get to the Guidelines and Policies link, click on the Walden Student Support section. Then, answer the questions in the next section:
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University Services in “Walden Student Support”
These services and offices can be helpful in completing your work, maintaining your academic standing, and caring for your personal well-being. It is important to have contact information printed out for reference in case of a technology failure.
5. Classroom Support Center, for support with Canvas
Phone number:
Hours:
( Tip: You can also access classroom support via the Help button in the global navigation menu.)
6. Student Guidance Resources, free to all enrolled Walden students
Website address:
Company ID Code:
Phone:
Hours:
( When you go to the website, go to Register. The Company ID Code is necessary for accessing the service.)
Now, go to Links to answer the next questions:
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University Services Under “Additional Walden Resources” Section
These services and offices will also be important to your academic journey. It is important to have contact information printed out for reference in case of a technology failure. Click on “Access Link” for each item below to find the information you need (they are listed in order):
7. Walden Student Success Advising
Website address:
8. OASIS – Walden Library
Website address:
9. OASIS – Writing and APA Resources
Website address:
10. OASIS – Success Strategies Resources
Website address:
11. Career Planning and Development
Website address:
12. Career Exploration : Career Assessment
Click on this link and find the box labeled “Which careers align with your interests?” Take the Career Assessment.
Identify your top two traits from the Career Assessment Report:
Three additional resources that may be helpful for you:
Walden Office of Student Disability Services
https://academicguides.waldenu.edu/disability-services
Email: disability@mail.waldenu.edu
Phone: 855.229.0848
Fax: 630.596.1651
Walden Office of Military Services
https://academicguides.waldenu.edu/military-services
Email: military@mail.waldenu.edu
Phone: 800.925.3368, then follow the prompts.
Walden Financial Aid Services
https://www.waldenu.edu/financial-aid
Email: finaid@waldenu.edu
Technology Plans
As an online student, knowing where you can find a computer or access to the internet in case of an emergency will save you stress and worry. Let’s identify some personal resources to keep in mind.
Identify two alternative computers to use in case your primary one is not working, along with a file backup system and schedule.
13. Two Alternative Computers (other than the one you use primarily)
Consider family, friends, public spaces like libraries, or possibly even your workplace. You cannot be a successful student at Walden with only a smartphone or tablet.
Alternative Computer 1
Location:
Hours:
Alternative Computer 2
Location:
Hours:
14. File Backup System
Back up or save your course files weekly to an external storage device, such as a Flash or USB drive, or a cloud service like Apple iCloud, Google Drive, or Microsoft OneDrive. This way, you will have access to important files from any computer.
I will back up files to this item, device, or place:
15. File Backup Schedule
It is important to back up your files regularly. A best practice is to select a time and day each week to complete this task. Then, write it on your weekly calendar, so you do not forget.
Each week, I will back up files on this day:
Tip : Classmates can be a valuable support resource. You can email your classmates using the Canvas Inbox in your classroom. You can also connect with other Walden students using private Facebook groups. Find them here: https://www.waldenu.edu/facebook-group-finder#2022
What do you still need?
You are at the beginning of your new story as an online student. As you have experienced, the business of becoming a student can be complex and detailed.
Write 1 paragraph for each of the following questions. Make sure each paragraph is a minimum of 4 sentences.
16. Which university service might be most helpful to you as you proceed through your academic career? Why?
17. What information do you still need to focus on learning? Why?
18. You are now 3 weeks into this course and editing your story. Congratulations! What skills have you learned so far? Which skills do you hope to learn and why?
SUBMIT:
The last step is to save this file where you can find it, and use the following format for the file name:
WK3AssgnLastNameFirstInitial.doc.
Print this out and save it. Or take a picture of it with your smartphone so you have access to the information even if your computer is not working.
Now, go to the classroom and submit this file to the Week 3 Assignment link as an attached file. If you have any trouble, you know how to reach Student Support.