Post a brief description of the results of your Work Environment Assessment. Based on the results, how civil is your workplace? Explain why your workplace is or is not civil. Then, describe a situation where you have experienced incivility in the workplace. How was this addressed? Be specific and provide examples.
20 American Nurse Today Volume 10, Number 11 www.AmericanNurseToday.com
You can use the inventory below to help determine the health of your workplace. To complete it, carefully read the 20 statements below. Using a scale of 1 to 5, check the response that most accurately represents your perception of your workplace. Check 5 if the statement is completely true, 4 if it’s somewhat true, 3 if it’s neutral, 2 if it’s somewhat untrue, and 1 if it’s completely untrue. Then total the number values of your responses to determine the overall civility score. Scores range from 20 to 100. A score of 90
to 100 indicates a very healthy workplace; 80 to 89, moderately healthy; 70 to 79, mildly healthy; 60 to 69, barely healthy; 50 to 59, unhealthy; and less than 50, very unhealthy.
Completely Somewhat Neutral Somewhat Completely Statement true (5) true (4) (3) untrue (2) untrue (1)
Members of the organization “live” by a shared vision □ □ □ □ □ and mission based on trust, respect, and collegiality.
There is a clear and discernible level of trust □ □ □ □ □ between and among formal leadership and other members of the workplace.
Communication at all levels of the organization □ □ □ □ □ is transparent, direct, and respectful.
Employees are viewed as assets and valued □ □ □ □ □ partners within the organization.
Individual and collective achievements are celebrated □ □ □ □ □ and publicized in an equitable manner.
There is a high level of employee satisfaction, □ □ □ □ □ engagement, and morale.
The organizational culture is assessed on an ongoing □ □ □ □ □ basis, and measures are taken to improve it based on results of that assessment.
Members of the organization are actively engaged in □ □ □ □ □ shared governance, joint decision-making, and policy development, review, and revision.
Teamwork and collaboration are promoted and evident. □ □ □ □ □ There is a comprehensive mentoring program for □ □ □ □ □ all employees.
There is an emphasis on employee wellness and self-care. □ □ □ □ □ There are sufficient resources for professional growth □ □ □ □ □ and development.
Employees are treated in a fair and respectful manner. □ □ □ □ □ The workload is reasonable, manageable, and fairly □ □ □ □ □ distributed.
Members of the organization use effective conflict- □ □ □ □ □ resolution skills and address disagreements in a respectful and responsible manner.
The organization encourages free expression of diverse □ □ □ □ □ and/or opposing ideas and perspectives.
The organization provides competitive salaries, benefits, □ □ □ □ □ compensations, and other rewards.
There are sufficient opportunities for promotion and □ □ □ □ □ career advancement.
The organization attracts and retains the □ □ □ □ □ “best and the brightest.”
The majority of employees would recommend the □ □ □ □ □ organization as a good or great place to work to their family and friends.
© 2014 Cynthia M. Clark
Clark Healthy Workplace Inventory