For this assignment, you will simulate a real-world managerial decision-making scenario in which AI tools are used to support or guide the process. You will compare the AI-assisted approach to traditional decision-making methods, assess the outcomes, and reflect on the implications for organizational agility and innovation. In preparation for this assignment reflect on your responses to the discussion questions this week.
Assignment Deliverable
Create an 8- to 10-slide presentation, with speaker notes or narration, in which you compare AI-assisted decision making to traditional decision making. Address the following in your presentation:
Scenario Design
Choose a realistic managerial decision relevant to the United States Postal Service (e.g., hiring, resource allocation, product development, customer service strategy).
Define the context, stakeholders, constraints, and desired outcomes.
AI Tool Integration
Select 1 or more AI tools (e.g., predictive analytics, sentiment analysis, chatbots, decision-support systems).
Describe how the AI tools will be used in the decision-making process.
Include sample outputs or mock data if possible.
Simulation Execution
Walk through the decision-making process using the AI tools.
Document key decision points, AI-generated insights, and managerial responses.
Compare this process to how the decision would traditionally be made without using AI.
Outcome Assessment
Evaluate the quality, speed, and agility of the AI-assisted decision.
Discuss how the use of AI impacted innovation, collaboration, or risk management.
Reflect on any ethical, cultural, or leadership considerations.
Strategic Implications
Justify how AI-enabled decision-making supports organizational agility.
Evaluate the role of a human-centric approach when using AI to make these decisions.
Propose how the United States Postal Service could scale or adapt this approach to other areas.
Support your presentation with 5 to 8 peer-reviewed journals/scholarly sources.
Format citations and references for any sources and images used to support your presentation in accordance with current APA 7th edition guidelines. Include a reference slide.
Submit your assignment.