April Starr 5101 Prospector Dr. Jonesboro, AR 72405 Upon researching, I noticed that there is a position available as a ________________. An excellent work history, a variety of experiences, and my certification qualify me for employment in many areas. I have utilized my skills obtained in customer service, computer operating, and manufacturing to make myself a great asset to any company. I am a fast learner and a dedicated worker. I have also worked with and trained other individuals to be successful in the companies I have been employed with previously and currently. My experience at Frito-Lay, as well as other employers, has given me countless opportunities to interact with employees, management, and clients. I have worked hard to ensure compliance with rules, laws, and regulations while yet maintaining high performance levels. In addition, I have learned to appreciate the need for diligence, professionalism, and positive relationships with others. References are available upon request. Sincerely, April Starr APRIL STARR 5101 PROSPECTOR DR JONESBORO, AR 72405 870-317-1111 Starrapril89@gmail.com EMPLOYMENT OBJECTIVE Seeking a position that will allow me to grow personally and professionally. QUALIFIED BY Communication Skills (Verbal and Written), Leadership Skills, Time Management Skills, Reporting Skills, Administrative Skills, Advanced in Microsoft Office (Word, Excel, PowerPoint, and Access), Analyzation Skills, and Problem-Solving Skills EMPLOYMENT EXPERIENCE Production (General Utility) February 2019 – Present Frito-Lay, Jonesboro, AR General Utility Boxdrop- operate box machines to generate boxes; troubleshoot machine and operate on issues displayed; follow a schedule to change over machines for different product ran; maintain a safe and clean environment; worked and obtained versality in different Boxdrop areas; General Utility Packer-work on several lines to assist Machine Operators in packing product; change over machines to ensure correct data on labels; change over machines to correct packing product; record data on paperwork, maintain a clean and safe environment Customer Service Representative January 2017-February 2019 Teletech Jonesboro, AR Provided customer service for an average of 60 calls per day; Answered customer inquiries; answered and provided new product information; data entry; sold and upsold company products and features; assisted in resolving billing issues; Researched information and directed calls to appropriate individuals and departments; assisted in reaching sales goals and achieved monthly quota figures; Assisted in providing healthcare services to companies such as: United Healthcare and Blue cross Blue shield Computer Operator January 2013-January 2017 Core-Mark International Inc. Forrest City, AR Entered commands using computer terminals; activated controls on computer and peripheral equipment to integrate and operate equipment; Operated circuit boards, processors, chips, electronic equipment, computer hardware and software (applications and programming); Operated printers and fax machines; answered telephone calls to assist computer users encountering problems; Provided Excellent customer service; Performed day-to-day administrative tasks such as maintaining information files and processing paperwork; Used Operation, Corel WordPerfect, and Microsoft Office VOLUNTEER SERVICES 2018 Jonesboro, AR Assisted Nettleton school districts in fundraising activities. EDUCATIONAL BACKGROUND Forrest City High School Forrest City, Arkansas August 2004 -May 2008 CERTIFICATIONS Certificate-Business Administration/Office Technology Crowley’s Ridge Technical Institute Obtained June 2014
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