This assignment is intended to help you use leadership skills to gather project members from cross-functional departments and skill sets and lead them in the fulfillment and implementation of a mock project.
Discover the various responsibilities of a project manager by organizing a project. See Chapter 19, sections 19.9 and Cases.
Apply project management tools and a PM outline type of your choice to structure and plan the project by defining, planning, and controlling. The project will be a continuation of how to improve the process you chose in Weeks 1 and 2.
Create a 10- to 12-slide PowerPoint presentation (supported by Excel and Word as needed), with detailed speaker notes, that includes the following:
- Project description
- Project Management Charts (Critical Path, Gant Chart, etc.)
- Improved Process Flowchart from Week 1
- Meeting cadence/rhythm and timing
- Metrics to measure the project’s success
- Financial and budgetary considerations
- Description of the project reporting structure
Cite references to support your assignment.
Format your assignment according to APA guidelines.
1
Health Care – Flow Chart
Yvette Garcia
Prof. Norris
As-Is Process Flowchart Evaluation
Health Emergency Department Workflow As-Is Process
It was efficient. As the healthcare facility's patient load has grown, waiting times have increased, lowering patient satisfaction. The cashier receives customers from the registration office to pay consultation fees and patients from the pharmacy to pay for their home medication as more people use Health. The as-is process's reliance on patient identification numbers at the cashier causes long turnaround times from patient arrival to home release or in-patient.
Process Improvement Flowchart
The measurement metric for the process improvement include
The time is taken between
i. Registration to Triage
ii. Triage to Cashiers
iii. Cashiers to Doctor
Patient registration, evaluation by a doctor, and decision regarding further testing or prescription dispensing should all take place within 15 minutes under the new system.
Health Emergency Department Workflow flowchart
Summary
To achieve the company's bottom line, process improvement is an essential process that focuses on making constant adjustments to organizational procedures. The Health organization is one of the most vibrant and rapidly expanding community hospitals, with patient numbers increasing exponentially every day. Patient satisfaction has been on the decline over the past few months as a result of the emergency department's initial workflow process during the building's development. According to the comments, the longest waiting time for patients to see a doctor or nurse for an initial evaluation is in the triage area. Based on the volume of patients seen each day, the complaints painted a picture of a visit to the emergency room taking anywhere from one to three hours.
Health Organization Care As-Is Process
Before the triage nurse could evaluate the patient and recommend them to the doctor in the as-is process, the patient had to register at the registration office and pay the consultation fee at the cashiers. The process was streamlined when the hospital had few patients per day. However, increasing foot traffic has caused bottlenecks at cash registers where consumers pay for doctor consultations and prescriptions (Nagendrababu et al., 2021). The evaluation found that cashiers caused healthcare facility delays. The ED cashier processes the patient's medication and registration fees. A drugstore checkout point that separates registration fees from prescription payments would reduce patient numbers and vulnerability.
Process Improvement technique
The effectiveness of the revamped procedure is measured using statistical process control (SPC). Using the established three process measurements, the process performance index will be used to determine control charts and process capabilities.
Health Organization Care Improved Process
The process improvement aimed to see every patient in 15 minutes. The new layout had cashiers at the front desk and drugstore. A second cashier might manage more clients without increasing wait times. Under the new method, patients can travel to triage before paying consultation fees, saving time at the cashiers. Thus, the improvement process would help the health service organization transition from a money-oriented to a patient-centered paradigm of care. The process change would reduce emergency room wait times and bring the hospital closer to its mission and patient care goals.
References
Nagendrababu, V., Murray, P. E., Ordinola‐Zapata, R., Peters, O. A., Rôças, I. N., Siqueira Jr, J. F., … & Dummer, P. M. H. (2021). PRILE 2021 guidelines for reporting laboratory studies in Endodontology: a consensus‐based development. International Endodontic Journal, 54(9), 1482-1490.
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Yvette Garcia
OPS/574
July 2, 2023
Statistical Process Control Methods
OPS/574 v1
Page 2 of 2
Statistical Process Control Methods
Process Evaluation
Evaluate your process using 1 of the following:
· Use the lean concept to find ways to eliminate waste and improve the process
· SPC or Six Sigma to reduce defects or variances in the process
Evaluation of Control Chart and Process Metrics
Complete the following in Excel:
· Calculate the defined process metrics including variation and process capability.
· Develop and display a control chart for the process.
Evaluate the control chart and process metrics using Statistical Process Control (SPC) methods. Determine whether the process could benefit from the use of Six Sigma, Lean, or other tools. (Include all calculation and charts.)
It is clear from the analysis of all the data at hand that the timeline for document creation is not being followed. In some cases, documents are supplied later than expected, while in other cases, they are already past the deadline. The data visualization graph gave a clear picture of the number of documents that failed to reach the necessary standards as well as those that just about did through visual representation. It is significant to remember that different reasons could cause some documents to be delayed while others are unaffected. As a result, while fulfilling all requirements, we find ourselves on the verge of failing to produce documents on time. |
Executive Summary
Write a 700-word executive summary that includes the following:
· A summary of the Process Evaluation (using either Lean or SPC or Six Sigma)
· A summary of the Evaluation of Control Chart and Process metrics based on SPC methods
· A summary of your evaluation of whether the process would benefit from the use of Six Sigma, Lean, or other tools
· A description of the SPC project and recommendations for improvements
Copyright 2020 by University of Phoenix. All rights reserved.
Copyright 2020 by University of Phoenix. All rights reserved.