Work with a partner to prepare a brief presentation in which you identify and teach the class about three different examples of best practices in Customer Relationship Management. You will present your work in class.
Demonstrate your learning from this course to share some examples of what brands are doing to connect with their audiences and customers? Start with the brand and target audience. What integrated marketing communication practices are being used to build and maintain strong customer relationships? How are these relationships managed?
Present some good examples. Provide an analysis of why they are effective. What can marketing pros learn from these "best practice" examples?
Your presentation can be in slides or PDF presentation format. List the team members on the title slide and submit the presentation here.